YOU ARE IN THE

Create/Adapt

SMALL BUSINESS PHASE

Managing a small business is no small feat! We understand that it's a significant undertaking, juggling multiple tasks with limited resources. You're deeply involved in shaping your unique offerings, drawing insights from your market and customer feedback and adapting on the fly. This period is all about crafting a firm foundation for your business, balancing growth with the quality of your products or services.

THIS LOOKS LIKE…

In this phase, you're not just building a business – you're laying the groundwork for your dream. Your focus is on nurturing the growth of your unique product or service, and chances are, you're navigating this exciting journey with a small, dedicated team. It's a period marked by great ideas and, let's face it, maybe some tight budgets, with the occasional reliance on external funding. As you eagerly navigate the market, every day brings a mix of challenges and opportunities, becoming a canvas for continuous learning and growth.

This phase is all about delving deep into your market and understanding the unique needs of your customers, utilizing feedback and customer satisfaction as your guiding lights in refining your offerings. This isn't a race for rapid growth or market domination; it's about laying a sturdy foundation and establishing the kind of consistency you can genuinely build a solid upon.

Your adaptability, innovation, and the meaningful value you create with your customers are at the heart of it all. Continuous adaptation, fueled by the precious feedback from your customers, is the secret sauce for your growth.

At this time, building a loyal customer base takes center stage, and the key is delivering top-notch quality. Picture this: day-to-day operations and practically every nook and cranny of your company are steered by the dedication and vision of the owner. Leadership is hands-on, with every goal, task, and resource being masterfully managed by you. As you wrap up this phase, the gears start turning, ramping up production to bring in as much cash as possible. It's not just business; it's a journey of passion, dedication, and the thrill of seeing your vision come to life.

Key focus in this phase:

  • Adaptability: Being receptive to feedback and willing to pivot. 

  • Critical Thinking: Analyzing feedback to understand its implications. 

  • Focus: Concentrating on key differentiators that make the product/service stand out. 

  • Validation: Seeking proof of concept through real-world application.

CHALLENGES

Navigating the Qualify stage brings forth a unique set of challenges that resonate with many small business owners like yourself. Cultivating a strong employee culture and assembling the right team can be a puzzle, where each piece contributes to the overall success of your venture. Creating a system for effective goal creation and management becomes crucial as you strive to align everyone with your business objectives. Finding the right balance in product-market fit without prematurely branching out into new products demands strategic finesse. Building the ideal network of partners for funding and a robust supply chain adds another layer of complexity. Managing your workload, ensuring financial stability, and honing customer retention strategies are ongoing battles. These challenges, while daunting, are the very fabric of your business growth story. We're here to guide you through, offering solutions tailored to your unique journey.

SOME CHALLENGES YOU MAY FACE

Challenge

Solution

Simple task and project tracking methods used. Early attempts at balancing workloads across team members.

Choose a project or workload management tool. This is a critical step to tracking your time-bound team workload.

Week to week unpredictable revenue. Forecasting is done weekly in the founder's head. No real tools in place to track forecasting.

Implement a basic expense tracking system, such as a spreadsheet or budgeting software, to better understand and manage costs.

Employees

Delegate owner responsibilities to new hires or outsourced labor. Begin daily or weekly check-ins with staff at the beginning of the day.

Employees

First few employees. Typically generalists. Founder(s) still manages all daily operations and decision-making.

Goals

Choose a very simple goal management tool and create a consistency around documented goals & progress.

Goals

Primarily short-term goals focused on immediate survival. Informal planning, mostly reactive decision-making based on immediate needs.

Establish a basic system for tracking customer feedback and incorporating it into product/service improvements.

Limited range of products/services, typically focusing on a single core offering or a small set of complementary offerings.

ADVANCING TO THE “SYSTEMATIC” PHASE

The “systematize” phase is where your business is gearing up for a remarkable transformation. You will instill a more organized and consistent approach across your operations. It's a pivotal time for crafting internal processes that ensure every task, from welcoming new team members to daily operations, runs smoothly and predictably.

We will introduce standardized training methods, embrace advanced technology, and maintain a consistent quality in your services or products. Now, imagine actively seeking skilled professionals to join your team, adding depth and expertise. Plus, you might explore software tools to manage personnel, workloads, and budgets more effectively. This strategic shift is all about scalability, breaking away from the reliance on just a few key individuals.

Think of it as setting the stage for sustainable, substantial growth. Your goal? Enhancing operational excellence, marking a significant change in how your company functions and thrives. Welcome to the phase where your business spreads its wings and gears up for a new level of success!

Unlock your future with a

GROWTH READINESS MAP

The Growth Readiness Mapping (GRM) is a powerful diagnostic tool that provides business owners with a comprehensive view of their operations and the opportunity to unlock their full potential. With the GRM, you will have a clear understanding of what steps you need to take to grow your business and achieve your goals. Whether you're looking to expand your business, increase revenue, or improve overall operations, the 40 page GRM is the tool you need to get there.

HOW IT WORKS

19 areas we evaluate in the extensive 40 page mapping

Each management area has it’s own lifecycle progress